SERVICES

 

QUALITY ASSURANCE

ACP Services considers their employees to be their most valuable assets. We believe that through prevention, maintenance, training and motivation of employees, accidents can be minimised if not prevented. We allocate adequate resources and facilities to ensure quality of product and service compliance with agreed specifications and also the comfort and safety of staff. Our friendly staff works as one team to provide our valued customers with the best, safest and highest possible quality services.

As a minimum, the following health and safety records are established and kept on site.

  • Staff training records
  • Work instruction and safe operations’ procedures
  • Safe work method statements
  • Permit to work, permit to enter confined spaces
  • Registers of chemicals
  • Material Safety Data Sheets (MSDS’s)
  • Risk Assessment
  • Hazard report plan
  • Site safety inspection checklists
  • Incident and investigation reports’ forms



Trained Staff

All our staff members are professionally trained and experienced workers. To enhance and
refresh our employees’ skills, we conduct in-house training programs at our own training
centre every three months.

Trained Staff Trained Staff

Labelling

All cleaning product dispensers are labelled providing information about the product, purpose and how to use hazardous materials.

Labelling

Material safety data sheets

Material safety data sheets for all the cleaning chemicals are available in every cleaner’s room.

Material safety data sheet

Colour coding system

Our colour coding system is to ensure the highest level of hygiene:

Red - Toilets
Yellow - Infectious areas
Blue - General
Green - Food Areas

Colour coding system

RESPONSIVE SUPERVISION

Dedicated site supervisors are appointed to the contract and are contactable 24 hours a day.

RESPONSIVE SUPERVISION

WEEKLY INSPECTION

Random inspections are conducted on weekly basis to ensure that requirements are met and everything is running smoothly.

WEEKLY INSPECTION

REPORTS

Each fortnight a cleaning report is completed for each site, monitoring cleaning standards.

REPORTS

SECURITY

All employees have either a state or federal clearance. All employees are issued with identification badges and company uniforms.

SECURITY

Public Liability Insurance:

ACP Services Pty Ltd is insured with Workcover and :
                 Public Liability
                 Product Liability

Public Liability Insurance:

 

OCCUPATIONAL HEALTH AND SAFETY POLICY

Occupational Health and Safety Policy and the company Quality Assurance Policy are the key components to our success. As such, we are committed to ensuring a safe and healthy working and learning environment for staff and members of the public, in accordance with its legislative obligations and current industry standards.

ACP Services strives to maintain a consistently high level cleaning service by reviewing our policies, objectives and targets regularly with our staff members and other interested parties. Finally these procedures allow us to achieve our goals in providing a safe working environment. Also our effective site inspections play a major role in identifying preventive measures that can be taken to ensure a safe and healthy working environment.

ACP Services staff members are required to comply with its occupational health and safety policies, procedures and guidelines, and to conduct themselves in a safe manner, not placing themselves or others at risk.

It is the responsibility of a supervisor to ensure a safe and healthy workplace that documented safe work procedures are provided to and are understood and observed by the staff they supervise. Any incidents, exposures, hazards or Health, Safety & Environment concerns within the workplace should be reported immediately.

Our Occupational Health and Safety Policy manual covers the following:

Dress Code Protective Equipment
Tools and Equipment Electrical Equipment
Manual Handling “Danger” and “Out of Service” Tags
General Cleaning Machine Cleaning
Housekeeping Emergency Evacuation
Incident/Accident reporting Incident/Accident investigation
No smoking Sharps and contaminated waste disposal
Equal employment opportunity Employment Agreement

OCCUPATIONAL HEALTH AND SAFETY POLICY


TRAINING

ACP Services believes that training plays a vital role in insuring the success of our business. As such we take all possible steps to ensure that our staff is provided with the optimum level of training that will encourage them to seek more opportunities for professional growth and develop their potential in current or prospective positions. Our in-house training programs are scheduled to be conducted at our own training centre every three months to ensure skills and knowledge are up-to-date.

Our on-going training programs include:

  • Hazard communication
  • Personal Grooming
  • Cleaning product information
  • Safety concepts
  • General housekeeping
  • Infection control
  • Security procedures
  • Customer service
  • Customer interaction
  • Customer interaction
  • Fall protection/prevention
  • Fire protection/prevention
  • OH&S
  • Needle stick awareness
  • Risk management policies and procedures
  • Signage and barricades
  • Site/job specific hazards
  • Team Building
Training Training


PROCESS

As a minimum the following health and safety records are established and kept on site.

Staff training records

WE ARE LOCATED AT

Factory 8,
14 – 26, Audsley Street,
Clayton South,
VIC 3169.

CONTACT US ON

T - 03 9558 6900
F - 03 9558 6901

 

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